Question 1

Why does ReStock AI need to connect to my Shopify store?

Accepted Answer

To predict what will run out, we have to see what is selling and what is sitting on shelves. Connecting Shopify lets us read your live inventory, sales velocity, and lead times in real time — that is the only way to reorder before you stock out instead of after.

Question 2

What data do you access, and how is it kept safe?

Accepted Answer

We only request the read scopes we need: products, inventory levels, and orders. We never see customer payment details and we never touch your store admin password. Data is encrypted in transit and at rest, scoped per-store, and you can revoke access from your Shopify admin at any time.

Question 3

What are the free trial terms?

Accepted Answer

The Starter plan is free forever for up to 50 SKUs — no credit card required, no auto-charge when you cross the threshold. When you upgrade to Growth or Scale, you get a 14-day money-back guarantee: if it does not pay for itself, we refund the first month, no questions asked.

Question 4

What happens if I cancel?

Accepted Answer

Cancel from Settings in one click. We stop billing immediately and your Shopify connection is revoked — nothing is left running on your store. Your reorder history and forecasts stay downloadable for 30 days in case you change your mind, then they are permanently deleted.

Question 5

Do you support multiple stores?

Accepted Answer

Yes. Growth covers up to 3 Shopify stores from a single dashboard, and Scale covers unlimited stores with per-store inventory, alerts, and lead times. Add a second store from Settings in under two minutes — no extra login, no separate subscription.

Answers before you commit

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